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Important numbers for members

Medicaid Enrollment Center 
1-888-255-2605
In the Lincoln area call 471-7715

24-hour Nurse Call Line
1-888-674-8710

Non-emergency transportation AMR - Access2Care
1-855-230-5353
TTY: 1-855-230-5354

Mental health/drug and alcohol - Magellan
1-800-424-0333

Member Services
1-866-935-6760
TTY: 1-866-209-6421

Bright Start program 
1-866-429-8565

Care coordination program 
1-888-545-0069

Report Medicaid fraud
1-800-727-6432

For additional care needs:

Medicaid Inquiry

1-877-255-3092

Long-term care (in a nursing facility or ICF/MR)
1-877-255-3092

Home- and community-based services (HCBS)

  • Waiver services 
    1-877-255-3092
  • Hospice care
    1-877-255-3092
  • Personal assistance services (PAS)
    1-800-383-4278


You can write to Member Services at:

Arbor Health Plan
P.O. Box 7336
London, KY 40742